Frequently Asked Questions

Clinical supervision is a professional support process that helps clinicians enhance their skills, navigate challenging cases, and maintain their wellbeing. Research shows it significantly decreases the risk of burnout, moral injury, compassion fatigue, and impostor syndrome. As a clinician, supervision helps you feel more confident and effective in your work while protecting your personal wellbeing.

Our supervision services are specifically designed for Social Workers, Psychotherapists (both Registered and Qualifying), and Counsellors. We specialize in supporting professionals who want to thrive in their practice while maintaining work-life balance.

We offer several formats to meet different needs:Individual Supervision (one-on-one sessions)Dyadic Supervision (with a partner of your choice or matched with another clinician)Drop-in Dyadic Supervision (flexible, drop in style for those without a regular partner)Open Group Supervision (2, 3 and 4 clinical hour open virtual groups, with a minimum of 3 and a maximum of 8 participants as per CRPO requirements)

Ongoing dyadic supervision is a regular, recurring arrangement. You're paired with a consistent partner and meet at a set time, which builds continuity and lets your supervision deepen over time.Drop-in dyadic supervision is booked session by session. You choose the sessions that suit your schedule and are matched with whoever else books the same spot. It offers more flexibility, with less consistency in who you're paired with and no guarantee a given session will run.

You don't need to bring your own. You book into a drop-in session and we pair you with another registrant who books the same spot.If no one else books your session, you have two subsidised options, so you're never left without a session: 30 minutes on your own at $87.50 (usually $95), or the full 50-minute clinical hour on your own at $125 (usually $175).

Open groups allow participants to join on a drop-in basis without any ongoing commitment. These groups are ideal if you need flexibility in your schedule or want to try group supervision before committing to a closed series. They're perfect for decreasing isolation while maintaining scheduling freedom, and for adding extra supervision hours or exposure to a variety of therapists and expertise.Closed groups consist of the same members meeting regularly over a set period (typically monthly for several months). These groups build deeper connections, trust, and community among participants.

Yes. We work as a team, so you can book a session with any of our supervisors.The one exception is Directed Clinical Contact (DCC) hours. If you have a nominated primary supervisor who has agreed to sign off your DCC hours, your dyadic and individual sessions need to be with that primary supervisor for the hours to count.Working across the team gives you a range of experience and expertise to broaden your practice, and it means there's always cover if one supervisor is away.

​External supervision (outside your workplace) provides several unique benefits:Confidential space to discuss workplace challenges without concerns about internal politics, or worrying about being vulnerable with a supervisor who is also your managerFresh perspectives from someone who isn't invested in your group practice or organization's dynamicsFreedom to be vulnerable about professional doubts, fears, or challengesTargeted support for your specific growth areas and career aspirationsNetworking opportunities with other professionals in your fieldProtection against burnout and compassion fatigue through regular, dedicated supportFor qualifying practitioners, ensuring your supervision meets regulatory requirementsExternal supervision complements internal supervision by giving you a more holistic support system for your professional growth.

In our sessions, we can address a wide range of topics including case consultations, ethical discussions, professional development, psycho-education, private practice challenges, workplace stressors, or personal wellbeing concerns. We create a safe, judgment-free environment where you can be vulnerable about your professional practice concerns.

A little prep goes a long way. Come with a specific client, case, or question you'd like to think through. Nothing formal or written up is needed, just a sense of what's sitting with you and what you'd find useful to work on. If nothing specific comes to mind, that's fine too, and we'll find a starting point together.

Yes. You can bring your cases and questions without sharing client-identifying details, so your clients' privacy stays protected. The one exception is individual supervision where a formal sign-off agreement is in place, such as for CRPO DCC hours. Attesting to your hours means your supervisor needs a genuine picture of your work, so some identifying detail may come up in that specific arrangement.Group sessions are confidential too. What's shared in the group stays in the group. As with any supervision, that confidentiality has limits. We're bound by duty to report and by our colleges' mandatory reporting requirements, so there are situations where we're legally or professionally required to act.

For the most part you won't need this. Most insurers reimburse invoices from RP (Qualifying) therapists directly. A few don't, and if one of your clients tells you their insurer needs a supervisor's signature on the receipt, book a consult with a primary supervisor to talk through whether we can help.Signing a client's receipt comes with extra requirements. It means an individual session to review the client-identifying information, and supervisor agreement on a client-by-client basis, because of the added admin and liability involved. So we look at each of these case by case.